Your personal privacy is our top priority at Bangawin. On this page, learn what data we collect, why we collect it, and how we keep it safe.
Bangawin (referred to as "we", "the platform", or "the company") is committed to providing a safe and reliable online gaming environment for users in Bangladesh and beyond. This Privacy Policy ("Policy") explains how we handle your personal information.
By creating an account or using Bangawin, you agree to this Privacy Policy. We never sell your data or share it with unnecessary third parties.
Our Privacy Policy is built in line with international data protection standards and is updated regularly. Protecting your privacy is not just a legal obligation for us — it is a core responsibility.
While this Privacy Policy is written in Bengali, the governing legal document is in English. In the event of any ambiguity, the English version shall prevail.
Bangawin only collects information that is necessary to provide our services. We do not ask for anything beyond what is required.
| Data Type | Example | When it is collected |
|---|---|---|
| Identity Information | Full name, date of birth | At the time of registration |
| Contact Information | Email, phone number | Registration & Verification |
| Financial Information | Mobile Pay/Nagad number, bank details | Payment processing time |
| Identity Documents | NID, passport copy | At the time of KYC verification |
| Address details | Home address, district | During the KYC process |
We never store your password in plain text. Passwords are always kept in hashed form.
Bangawin uses your information for the following purposes. Each purpose has a lawful basis.
You can unsubscribe from marketing emails at any time. However, transactional and security-related messages cannot be turned off.
Bangawin uses industry-leading security measures to protect your data. Our security team monitors systems around the clock, 24/7.
No system on the internet is 100% secure. Always use a strong password and never share your login credentials with anyone.
Bangawin does not retain your data longer than necessary. Each category of data has a defined retention period.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Account active period + 5 years | Legal Obligations |
| Transaction records | 7 years | Financial Regulatory Compliance |
| KYC documents | 5 years | Anti-Money Laundering Regulations |
| Gaming History | 3 years | Dispute resolution |
| Log Files | 12 months | Security Monitoring |
| Marketing information | Until consent is withdrawn | Your preferences |
Once the applicable retention period ends, data is permanently deleted or anonymized.
As a Bangawin user, you have the following rights over your personal data. To exercise any of these rights, email us at support@bangawin.biz.
You can request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you can request that your data be deleted.
You may request that the use of your data be restricted to specific purposes.
You can request a copy of your data in a readable format.
You may object to the use of your data for marketing or profiling purposes.
Bangawin will respond to rights requests within 30 days of receipt. In complex cases, this may take up to 90 days.
Bangawin strictly does not provide services to anyone under the age of 18. No personal data from minors is knowingly collected.
If we discover that a minor has created an account, that account will be immediately closed and any collected data will be deleted.
If you believe anyone under the age of 18 is using Bangawin, please notify us at support@bangawin.biz.
Bangawin may update this Privacy Policy at any time. When changes are made, the date at the top of this page will be updated accordingly.
For significant changes, registered users will be notified by email. Minor changes will be communicated via a banner or on-site notice.
Continued use of Bangawin after any policy changes will be considered acceptance of the updated policy.
Contact us for any questions, complaints, or requests to exercise your rights regarding this Privacy Policy.
We take all privacy-related requests seriously and aim to respond as promptly as possible.
Learn about the key pillars of our privacy protection
All data transfers on Bangawin are protected with bank-grade 256-bit SSL encryption. Your information cannot be intercepted in transit.
Your personal data is never sold to third parties. We do not share any data with advertisers.
Bangawin only collects information that is necessary to deliver our services. Nothing beyond that is requested.
Independent security experts regularly audit Bangawin's systems. Any vulnerabilities found are addressed promptly.
From your account settings, you can view and update your information and opt out of marketing communications at any time.
Our Bengali-speaking support team is always on hand to help with any privacy questions or concerns.
What users most commonly want to know
Your information is safe, your payments are secure. Register now and claim your welcome bonus.